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(920) 541-3536

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816 Reinel Street
Jefferson WI, 53549

Frequently Asked Questions

Where Is Sunset Ridge Memory Care located?

Sunset Ridge Memory Care is located in the county of Jefferson, in the city of Jefferson, Wisconsin. And although Sunset Ridge Memory Care resides in Jefferson, we are always  available to meet with families from the surrounding areas of Johnson Creek, Fort Atkinson, Lake Mills, Cambridge, Watertown, and around the state.


What is the cost of residency at Sunset Ridge Memory Care?

Cost of residency can vary and is based on certain criteria. Room size, level of independence, and cares needed are all contributing factors for cost. Before a cost summary can be totaled a pre-admission assessment is needed to determine these factors. For more information please call (920) 541-3536 and schedule a meeting with one of our care specialists.


Who pays for the residency at Sunset Ridge Memory Care?

Residents or their families are generally responsible for costs associated with residency. It is also possible that an individual's health insurance program or long-term care policy including SSI and Medicaid may reimburse or cover some costs.


Is there a physician, podiatrist, dentist, or physical therapist on staff?

While Sunset Ridge does not have any of the preceding specialists on staff, we do provide these services through contracted and approved agencies. Specialists make regularly scheduled visits to our facility and are available on an as needed basis and by request.


Can we use our regular family physician?

Yes. Familes who choose to may continue to use any health care provider they wish. Sunset Ridge will coordinate with family physicians as well as other health care professionals.


Is telephone, cable and wireless internet available?

Wireless internet and cable television services are included with residency at Sunset Ridge Memory Care. Personal telephone service, while available, is not included. Residents wishing to have phone service may contact administration, or as most families find, providing wireless phone service may be an easier option. All costs associated with telephone and wireless phone services are solely the responsibility of residents and/or their families.


Can cash be kept bedside?

Residents wishing to keep cash and other valuables within the facility are encourage to keep it in secure and locked storage locations such as trunks, safes, or lock boxes. Being that this is a Memory Care facility, it is highly recommended that cash be kept with family members and not brought to the facility.


Can you smoke while in residency at Sunset Ridge Memory care?

Sunset Ridge Memory Care promotes healthy living and a healthy lifestyle. We are proud to be a non-smoking facility.


Is there a hair dresser or barber at the Memory care?

Yes, both beauty and barber services are included with residency at Sunset Ridge. Residents need only make appointments to visit our on site salon and barber shop for regular grooming and beauty needs.


What are the visiting hours?

Regular daily visiting hours are from 8am to 8pm Monday through Friday. Saturday and Sunday visiting hours are from 8am to 9pm.


Can residents leave the Memory care for outings and overnight stays with family?

Residents are absolutely allowed to leave the facility for outings and special occasions with their families and loved ones, as long as doctors orders permit it. Staff should be notified ahead of time to plan for medications and so other medical concerns may be addressed.


What if I have other questions or concerns?

We are always happy to answer any questions or concerns that you may have. Please contact us directly at (920) 541-3536 to discuss any issues or address any questions.